![]() Factory Resetting a KindleĪ factory reset will restore the original settings on a Kindle as designed by the manufacturer. It is advisable to try to restart your Kindle before trying to do a factory reset. If none of the above troubleshooting methods work, you might have to reset your Kindle. Here is how you enable the privacy setting:įrom the Home screen go to settings> All settings> Device Settings> Advanced Settings> Tap on Privacy. With the new Kindles set up with the feature to browse the internet, it makes sense to ensure that our surfing data is not made available to another party. Checking privacy settingsĪlmost all Kindles are set to share data with Amazon unless explicitly set not to. To set your desired Time zone, navigate to settings> Device options> Date and Time> Tap on ‘Select Time zone’> Now you can choose the desired region and time zone to edit the date and time. Upon logging into Amazon, navigate to ‘Edit Payment Settings’ under ‘Manage Membership’, then you can add or remove a card or select a different card to process your transactions. Therefore, changing your payment method on Amazon will reflect in the orders you place on the kindle store.Īlternatively, you can browse ‘Manage your Kindle Unlimited Membership’ to find the Amazon page which manages your Kindle subscription. When you register your Kindle with your Amazon account, the payment methods you have added on Amazon apply to your kindle as well. It might be due to your payment method being outdated. If you are having trouble with purchasing eBooks from the store, it might not be a problem with your network, updates, or other settings. This section will summarise some of the settings that every Kindle user should have a look at before using a kindle. In the event that your device is already up to date, the option “Update Your Kindle” will appear greyed out and unclickable. ![]() Once your update has been completed, your kindle will restart automatically launching the latest software. ![]() This will launch the updated software if your device has not yet been updated. To ensure that your device is up to date, follow these steps:Īs before, from the Home screen, navigate to Menu> All Settings> Advanced options> Update Your Kindle.Ī pop-up will show up notifying you that you are about to update your Kindle. Kindle updates are generally automatic, but it is worthwhile to make sure that your device is running the latest software. To check this, From the Home screen, navigating through Menu> All Settings> Wi-Fi Networks/Wireless will show you the network your kindle is currently connected to as well as other available networks along with their signal strength.Īn additional note to remember is that the number of white bands (maximum of 3) on the Wi-Fi symbol is indicative of the strength of the Wi-Fi signal.įor your connection to be proper, you need to have good Wi-Fi signal strength and a good network connection.ĭo turn OFF the network if you want to save battery since you can use Kindle Offline! Check and Update KindleĪ popular reason for failing to connect to the store is that your kindle might not have been updated to the latest available version.Īlso, keeping your Kindle up to date can help you resolve issues with the store like Kindle Store being unavailable at the moment issue. Make sure that the kindle is not in Airplane mode or disconnected from your Wi-Fi network. The Wi-Fi indicator is visible on the upper right corner of the Kindle screen irrespective of the page you are on, be it while you are on a page reading, on the homepage, or on the settings screen. One of the first things you should check is the network status of your kindle. This article will explore each of these troubleshooting steps that can fix a Kindle that won't connect to the store. ![]() If the issue persists, factory reset your Kindle. If your Kindle won't connect to the store, check the status of your network, update your Kindle, and try adjusting the settings, such as payment, date, time, and privacy settings. If the problem persists, please restart your Kindle from the Menu in Settings and try again. Please make sure you are within wireless range and try again. Your Kindle is unable to connect at this time. I have been getting the following error when trying to connect to the Kindle Store:
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